How to Build Community in Your Online Classroom

Advice from Experienced Online Instructors

Last March, as teachers mashed their course content into an online format, they could at least count on the community they had been building in person for months. This fall teachers will be facing a new challenge: how to build a community among students who may never have been in the same place at the same time.

The two of us have spent years teaching classics online — everything from the nuts and bolts of Latin grammar to critical theory — and we’re happy to report that it can be done: students can get to know each other and become a cohesive community. They can get eager to hear each others’ ideas and can feel safe offering their own. They can start to share stresses, share successes, and build a real sense of camaraderie. But it doesn’t happen fast, and it doesn’t happen automatically.

In fact, creating horizontal bonds between students is one of the hardest parts of online teaching, but as the best way to foster real student engagement, it’s also one of the most crucial. Ultimately, an engaged community means the difference between a spirited seminar where students try out ideas and learn from each other, and one where every student is just secretly scrolling through a BirdsWithArms subreddit.

We both teach now at an online high school, but we both originally taught in higher ed, and our main points will be applicable to classes at all levels — even college classes (particularly smaller ones). In what follows, we draw on our experience teaching small, synchronous classes to offer suggestions for building community. Although our advice will be most useful for those types of classrooms, many of these tools and principles scale up.

General Principles

Embrace multitasking

Choose community over content

Integrate community building in your activities

In Latin classes, to give another example, I like to start with a quick check-in (Ut valētis?). Students respond in chat, choosing an adverb from a list on a slide, and you’ll mostly see bene or satis bene. Sometimes a student will write optimē/pessimē, and I stop to ask “Is it anything in particular, or just a good (or bad) day?” The students have an out if they don’t want to be specific (“Just a good day”), but they can share if they want, something like “I just built the world’s largest lego trebuchet” (this actually happened). It can feel like a waste of time, but this kind of sharing builds the relationships that form a foundation for when your class requires more intellectual risk-taking.

Change your scheduling habits

Change your mindset

Embrace Failure

My first instinct was to apologize for the software and hardware problems, and to treat the tech as a nuisance getting in the way of the hallowed tradition of community building through forced rote memorization. But! My students, particularly younger ones, thought this was the absolute height of classroom hilarity: “We broke the platform!” I have kept that activity ever since, and the inevitable (and gleefully anticipated) breakdown of the tech becomes, itself, an additional bonding moment beyond mind-numbing chants.

Toolkit for Building Community

Example of a “choose your own adventure” breakout room. Photo by Anna Pisarello, copyright Stanford University

Breakout Rooms

Breakouts are also a great way to enhance full-class discussions, especially for discussions that require students to grapple with complex questions and to explore challenging ideas. When you pose a discussion question, don’t just cold-call, but do the old think/pair/share: give the students a few minutes to think and write independently, then a few minutes in pairs or small groups in breakouts to gain confidence in articulating their ideas, and then finally reconvene as a full group for discussion. This also works well with Latin homework, particularly when it involves questions with more than one possible answer.

Group work with a stated goal (a translation, an explicatio, an argument, a paradigm) is certainly great team-building pedagogy; but group work with a set of open-ended suggestions and no immediate obligation or measure of productivity can be as well. Every class of mine gets a periodic “choose your own adventure” breakout room day, normally at the start or at the end of a week when student attention and energies may be wavering: I provide material and frameworks for a potential academic shape (see figure), and the protective confines of the classroom space, but hand over completely their own agency in how to spend that time. It’s just the students, interacting horizontally, and the material, without the mediation and interference of the instructor or performative expectations.

Will this spark a spontaneous joy of learning and community? Not necessarily, or at least not immediately, but you are signaling to the students that you are investing time into that set of relationships.

Text Chat Box

I used to tell students to keep comments to a minimum and keep them strictly relevant, until I realized it’s better to just let it flow: a voluble chat box will build an engaged community. It can be a bit dicey (though fun) to let the chat box become a second discussion parallel to what the instructor or students are saying on mic; when it does get too unwieldy, I make use of the visual aspect of text chat to announce and type out a “line of Latinity,” under which students are instructed to bring comments back to the subject matter. But more often you’ll find students using it to chime in and respond to each other.

The chat box is especially good at drawing out students who are reluctant participators, or who are hesitant to put themselves forward. Even the most reticent students can’t seem to resist sharing their thoughts in the chat box, and from time to time you can ask them to expand on mic about a comment they made in chat. It can give a real shot of confidence to a reluctant student if you offer their idea some positive framing (“X just offered an interesting idea in chat, could you come on mic and expand on that a little?”).

Polls

Mic

If students are eager and you see a crowd of raised hands, try taking your discussion to the next level by staying out of it yourself. Online teaching can sometimes get into a ping-pong pattern: teacher asks question and student A answers, teacher responds and asks another question, student B answers, teacher responds and asks another question. It’s hard to avoid this pattern, but it keeps students from actually engaging with each other. If you have lots of raised hands, tell your students to “baton the mic” (as one of our colleagues puts it): when one person is done speaking, the next in line responds without the teacher intervening.

As a teacher, it’s hard to let go, step back, and not give your own commentary on every student utterance, but it builds a richer discussion and more sophisticated speaking skills among your students to let them learn to respond directly to each other and have the responsibility for moving the conversation forward.

Camera

But keeping everyone on camera can’t always happen. If you’re teaching on Zoom, participants can only see a few faces unless they happen to have an external monitor, which gives an unfair advantage to wealthier students. If you’re teaching on Adobe Connect, the multiple videos can cause lag because they eat up so much bandwidth. And even if your connection can handle all the video feeds, there probably won’t be room on the screen for more than 15 or so students, so it would require a very small class size.

If you aren’t able to have everyone on camera all the time, you should look for opportunities to let students go on camera. When you do so, stay up on camera yourself: it can be scary to be up there alone, and students will appreciate your kind nods as they speak. (And for students who don’t know when to stop speaking, you can wave a hand or get their attention with a gesture.)

Dead Space

So to keep students from drifting in those moments, it’s useful to have an additional layer of activity and interaction happening at the same time: if one student is tackling a sentence or passage, ask other students to private text chat you their interpretation or to answer grammatical and interpretive questions you’ve already included on the slide in preparation for this classroom activity (see figure), or set the expectation of a certain number of comments in text chat in response to their classmate’s presentation. And as juvenile as it may seem, encourage them to use the “applause” or “laughter” buttons of your videoconferencing software, for that little endorphin kick at seeing robotic icons of appreciation.

Example of a slide with multiple tasks. Photo by Anna Pisarello, copyright Stanford University

Slides

Example of a whiteboard. Photo by Anna Pisarello, copyright Stanford University

Whiteboard

Learning Management System (LMS)

A clearly designed course website on your LMS will head off questions and confusions that may take over that valuable synchronous class time. For instance, any time you know you’ll be talking for more than five minutes, consider making a recording and have the students watch it outside of class. In fact, class time should be almost entirely dedicated to interactive learning: it’s the best way to build community and the best use of your time. (But be kind to your students, and take account of that time in how you assign homework; and be kind to yourself, just bang that lecture out, don’t do multiple takes and try to get it perfect.) When introducing a major project, assignment, or upcoming exam information, spend only a few minutes on the basics and direct students to a designated information page on your course site to browse after class time.

Discussion boards

There are myriad ways to use discussion boards, but for fully online teaching it’s a great idea to build in student interaction here as well as in the synchronous sessions; a set of frequent low-stakes discussion board activities with a horizontal component will keep up student engagement with each other outside of the “live” classes. When I teach Cicero or Caesar, I ask students to decipher each other’s attempts at stylistic imitation (anyone who has taught prose comp would likely recognize the value in this, in the name of educational enrichment of course); for literary topics, I might ask them to expand or refute each other’s posts on secondary literature.

As humanists, as classicists, it will hopefully be a rewarding project to explore online education with a view to creating a culture of exchange, growth, and careful development of thought. The fact that classrooms are now in a virtual space should not take away from the joys and complexities of an academic community.

This is a stressful time for faculty and students, and we are all operating within a larger educational, professional, and market culture that values and expects immediate results and measurable quantitative progress. As a teacher, you may have an instinctive drive to use every minute of in-person class time productively in goal-oriented activity, in particular if you only have a small synchronous component. But we have found that it makes for a richer classroom experience to take the time to bring those pedagogical relationships back to their roots of interpersonal exchange — both instructor-student and horizontally between students.

After all, a class is more than its content; it’s a place to build an intellectual community, and in these times of social distance and isolation, we need that shared community more than ever.

Anna Pisarello and Tom Hendrickson teach Latin and English at Stanford Online High School. Our own pedagogical practices owe more than we can adequately express to our many outstanding colleagues, both past and present, especially Katie Balsley, Caedmon Haas, Anne Hruska, John Lanier, and Kristina Zarlengo. For more on the nuts and bolts of building an effective online classroom, see our school’s resource page.

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